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Chipotle Mexican Grill is making some changes to the way it runs its business, including giving customers what they want — which is more forks and clean, uncontaminated food. You know, food that won’t make you vomit. Seems like these things should be a given, right?
In fact, a whopping 500 people fell ill due to Chipotle’s food contamination in 2015, which dealt a major blow. Only over the past year or so has the brand started to bounce back. This is partly due to Brian Niccol, the joint’s newly-appointed chief executive officer (who last worked with Taco Bell and a slew of other brands).
“Food safety for us is something that is ongoing,” adding that the chain is focusing on “relentless” protocol, practices, and standards when it comes to keeping things clean and safe.
Oh, and Chipotle recently announced that employees can stay the heck home if they’re feeling under the weather. A good rule, if you ask us.
In addition to cleaning up Chipotle’s act — literally — Niccol also mentioned that he put new, talented people into leadership roles (to ensure its ongoing appeal as a brand).
Niccol said that he’s proud that Chipotle has integrity — and that his employees are serving up “real food with real cooking techniques.” He also cited the fact that the chain attracts and employs young people — something he’s proud of.
They’re even thinking about expanding to more countries outside the U.S.
(If they’re not dealing with contamination, that is.)
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