There are a lot of good things about working at Starbucks. It’s consistently named as one of the best companies to work for, and there’s a reason for that: they know how to treat their employees well. Working at Starbucks means you are entered into the company’s stock program, and you get benefits like healthcare, a 401K with matching plans, bonuses, and even adoption assistance. They also pay for their employee’s college tuitions to ensure that everyone gets the education they want.
That said, no place of work is perfect, and there are plenty of things Starbucks employees dislike about their job — there are also plenty of menu items Starbucks employees really hate and don’t want you to keep ordering. Sure, Starbucks is known for delicious coffee and really good sugary beverages, as well as plenty of pastries when you need something to eat, but that doesn’t mean everything is fantastic.
Here’s what baristas hate making the most — you might want to change your order after reading this:
Many Starbucks employees have taken to Reddit and the internet to complain about the secret menu items that don’t actually exist. Reddit user justine7179 said, “We sure as sh*t don’t know what a Snickerdoodle Frappuccino is, as it is not a menu item.”
User miss0tique added, “That’s pure made up stuff that customers have figured out taste like a special something. And don’t get mad at us when we don’t know, it’s not on the menu.”
Moral of the story? If you want a secret menu item, be ready to tell them exactly how to make it.
If you ask any Starbucks employee for their least favorite item, chances are good they’ll say it’s a Frappuccino — it was the most complained about item in a number of Reddit threads. User Ziekial4404 explained,
“The ‘coffee’ we put in them is an instant coffee that we make in tubs and tastes like Satan’s a**hole when not combined with copious amounts of sugar. Also please for all the baristas everywhere, don’t add shots of espresso to your Frappuccino. It makes it super liquidity and it spills everywhere and you’re going to complain to me, then I’ll remake it with extra ice and you’ll complain because it’s thinned out and tastes even more awful than normal. Dear lord, try a real beverage please.”
Baristas think that, for most customers, pour-over coffee just isn’t needed. Reddit user Hicrayert said, “You want fresh coffee yet you are going to add a bunch of cream and sugar.”
“It’s annoying when people think the Starbucks coffee is old or stale, yet we end up dumping sooooo much coffee to make sure it doesn’t sit longer than 30 minutes ever.”
Starbucks offers a green tea latte that a lot of employees are not a fan of. Reddit user Gutierrezjm6 said,
“Matcha latte? We just dump your grass powder in with milk. Matcha Frappuccino? I can’t believe people order those things.”
This one is kind of gross. Reddit user cookiemonager says, “I used to work at Starbucks. The clear syrups are fine.”
“No one at my store but me would clean that out, and it got sour every 2 days. Nasty.” Doesn’t sound too appetizing!
Most baristas seem to dislike the Frapps because of the amount of sugar in them and how much work they require. User nikecat says that’s especially true for the caramel Frapp, saying,
They added, “We also don’t care that this is the one time you get to buy something nice for yourself because we see you 4-5 times a week, spending more on these drinks than we spend on food.”
Coming in to order more than two Frappuccinos at once? Be prepared to deal with a less-than-thrilled barista. User justanotherday3366 said, “Please don’t order multiple Frappuccinos at once. They are the WORST. It’s chill to get one at a time because that is manageable.”
“They are the most time-consuming thing on that menu (aside from the smoothies), and they don’t go with the beverage order repetition very well (way they teach you to make drinks super fast).”
A few baristas said they hated making Eggnog Lattes most of all, one of the holiday drinks Starbucks usually brings around during the months of November and December.
User bumbledaisy explained, “They are so thick that the steamer has a hard time breaking through to steam it so it’s really freaking loud. It gunks up the steamer way worse than regular milk and is a pain to clean off.” Sounds pleasant!
Starbucks has a bunch of teas and iced teas on their menu, but the employees really seem to dislike the shaken iced tea, mainly because it doesn’t make any sense. A user who has since deleted their account said, “The f***ing shaken iced tea will kill me someday. We have to pour the tea into a cocktail shaker with water and syrup and ice and shake it before putting it in the cup.”
“The pouring mixes it enough, none of the drinks need to be shaken (yes I have tasted it both ways). It is the hugest marketing gimmick I’ve ever seen. We even have to shake the tea when people want plain tea with ice.
“It is plain iced tea. No amount of shaking will change it into anything else, and you cant mix it anymore, it’s pre-made tea!”
If you love mocha lattes, you might not want to keep reading this one. User squid_cat warned, “Don’t get anything with mocha at Starbucks.”
“If fresh mocha gets made, you can bet the pump for it hasn’t been cleaned all that great like, ever. Too messy and time consuming.”
Bananas are in most of the smoothies Starbucks makes, but apparently, they don’t look so great before they get all mixed up. User highvolt says, “The bananas used for Starbucks smoothies look horrifying.”
“It is fine in reality, just disgusting if you had to look at it knowing you’re about to eat it.”
Sometimes the baristas just get kind of grossed out by how much sugar is in a drink, and this is one example. User clivehuxley said,
“A lot of people think they are making a healthy decision, but those are the worst things that you can order (of all the items available at my store that is).”
The Starbucks Pink Drink is a Strawberry Acai Refresher made with coconut milk, and it’s quite aesthetically pleasing to look at.
A user that has since deleted their account said that making one is frustrating “because I have to use two different refrigerators to get the coconut milk and the acai, a shaker, the cold bar station for the inclusions, and shake the acai/berries/ice, then pour it into a f***ing cup, then add coconut milk, then put a lid on and swirl the cup so it doesn’t look like curdled vomit, and then clean up the entire f***ing mess, and I hate it.”
If you always order a macchiato from Starbucks, then know that the people making them are not exactly thrilled about it. User NK1337 said,
“I haaaaaaaaate making them because most of the time customers are actually asking for a short cappuccino or a short latte.”
A Starbucks barista has to customize your drink the way you ask them to, but that doesn’t mean it’s easy or enjoyable for them. User Keeponrocking613 said that they hate making any hot latte drink with soy or almond milk when the customer asks for no foam. They explained, “It is so hard to steam soy or almond without any foam and customers rarely ask me for their 2% latte with no foam, it’s always the milks that are so difficult to have no foam that they ask it for.”
The new cold foam cold brews seem to be pretty annoying for employees. User kailariousss said they hate making the Salted Cream Cold Foam Cold Brew, explaining,
And now you know how to make your barista at Starbucks hate you!
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